:root {
  --vxl-bg: #f5f7fb;
  --vxl-card: #ffffff;
  --vxl-card-soft: #f9fafb;
  --vxl-ink: #0b1220;
  --vxl-text: #172033;
  --vxl-muted: #667085;
  --vxl-border: rgba(15, 23, 42, .10);
  --vxl-border-strong: rgba(15, 23, 42, .16);
  --vxl-accent: #111827;
  --vxl-success: #12b76a;
  --vxl-danger: #f04438;
  --vxl-warning: #f79009;
  --vxl-blue: #2e6bff;
  --vxl-radius: 26px;
  --vxl-radius-sm: 18px;
  --vxl-shadow: 0 28px 80px rgba(15, 23, 42, .09);
  --vxl-shadow-soft: 0 16px 45px rgba(15, 23, 42, .06);
}

.vxl-support-shell,
.vxl-support-shell * { box-sizing: border-box; }

.vxl-support-shell {
  max-width: 1160px;
  margin: 0 auto;
  padding: 8px;
  color: var(--vxl-text);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

.vxl-support-shell a { transition: .18s ease; }

.vxl-support-hero,
.vxl-dashboard-head,
.vxl-ticket-detail-head {
  position: relative;
  overflow: hidden;
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 26px;
  padding: clamp(28px, 4vw, 46px);
  border: 1px solid rgba(255, 255, 255, .62);
  border-radius: 34px;
  background:
    radial-gradient(circle at 83% 0%, rgba(46, 107, 255, .18), transparent 34%),
    radial-gradient(circle at 10% 100%, rgba(18, 183, 106, .12), transparent 30%),
    linear-gradient(135deg, #ffffff 0%, #f7f9fc 54%, #eef3ff 100%);
  box-shadow: var(--vxl-shadow);
  margin-bottom: 20px;
}

.vxl-support-hero::before,
.vxl-dashboard-head::before,
.vxl-ticket-detail-head::before {
  content: "";
  position: absolute;
  inset: 18px;
  pointer-events: none;
  border-radius: 26px;
  border: 1px solid rgba(255,255,255,.62);
}

.vxl-support-hero > *,
.vxl-dashboard-head > *,
.vxl-ticket-detail-head > * { position: relative; z-index: 1; }

.vxl-support-hero h2,
.vxl-dashboard-head h2,
.vxl-ticket-detail-head h2 {
  margin: 10px 0 12px;
  color: var(--vxl-ink);
  font-size: clamp(30px, 4.4vw, 54px);
  line-height: .94;
  letter-spacing: -.06em;
  max-width: 760px;
}

.vxl-support-hero p,
.vxl-dashboard-head p,
.vxl-ticket-detail-head p {
  margin: 0;
  color: var(--vxl-muted);
  font-size: 15.5px;
  line-height: 1.65;
  max-width: 700px;
}

.vxl-kicker,
.vxl-ticket-ref {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  font-size: 11px;
  font-weight: 900;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: #475467;
}

.vxl-kicker::before {
  content: "";
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--vxl-success);
  box-shadow: 0 0 0 6px rgba(18,183,106,.10);
}

.vxl-hero-pill {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  min-height: 44px;
  padding: 0 16px;
  border: 1px solid rgba(15, 23, 42, .10);
  border-radius: 999px;
  background: rgba(255, 255, 255, .72);
  color: #344054;
  font-weight: 800;
  font-size: 12px;
  backdrop-filter: blur(14px);
  box-shadow: 0 12px 30px rgba(15, 23, 42, .08);
}

.vxl-knowledge-strip {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
  margin-bottom: 20px;
}

.vxl-knowledge-strip > div {
  position: relative;
  overflow: hidden;
  padding: 20px;
  border: 1px solid var(--vxl-border);
  border-radius: 22px;
  background: rgba(255,255,255,.82);
  box-shadow: var(--vxl-shadow-soft);
}

.vxl-knowledge-strip > div::after {
  content: "";
  position: absolute;
  right: -26px;
  top: -26px;
  width: 84px;
  height: 84px;
  border-radius: 999px;
  background: rgba(46, 107, 255, .07);
}

.vxl-knowledge-strip span {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  margin-bottom: 14px;
  border-radius: 12px;
  background: #0b1220;
  color: #fff;
  font-size: 11px;
  font-weight: 900;
}

.vxl-knowledge-strip strong { display: block; color: var(--vxl-ink); font-size: 15px; margin-bottom: 6px; }
.vxl-knowledge-strip p { margin: 0; color: var(--vxl-muted); font-size: 13px; line-height: 1.55; }

.vxl-support-form,
.vxl-reply-form,
.vxl-ticket-content,
.vxl-thread,
.vxl-attachments,
.vxl-empty-state {
  position: relative;
  padding: clamp(24px, 3vw, 34px);
  border-radius: var(--vxl-radius);
  background: rgba(255,255,255,.92);
  border: 1px solid var(--vxl-border);
  box-shadow: var(--vxl-shadow);
  margin-bottom: 22px;
}

.vxl-support-form::before,
.vxl-reply-form::before {
  content: "";
  position: absolute;
  inset: 0 0 auto;
  height: 5px;
  border-radius: var(--vxl-radius) var(--vxl-radius) 0 0;
  background: linear-gradient(90deg, #0b1220, #2e6bff, #12b76a);
}

.vxl-support-form label,
.vxl-reply-form label {
  display: block;
  margin-bottom: 18px;
}

.vxl-support-form label > span,
.vxl-reply-form label > span {
  display: block;
  margin-bottom: 9px;
  font-size: 12px;
  font-weight: 900;
  color: #344054;
  letter-spacing: .02em;
}

.vxl-support-form input[type="text"],
.vxl-support-form input[type="url"],
.vxl-support-form input[type="password"],
.vxl-support-form select,
.vxl-support-form textarea,
.vxl-reply-form textarea {
  width: 100%;
  min-height: 52px;
  border: 1px solid var(--vxl-border);
  border-radius: 17px;
  background: #f8fafc;
  color: var(--vxl-text);
  padding: 14px 16px;
  outline: none;
  transition: border-color .18s ease, box-shadow .18s ease, background .18s ease, transform .18s ease;
  font: inherit;
  box-shadow: inset 0 1px 0 rgba(255,255,255,.82);
}

.vxl-support-form textarea,
.vxl-reply-form textarea { resize: vertical; line-height: 1.65; }

.vxl-support-form input:focus,
.vxl-support-form select:focus,
.vxl-support-form textarea:focus,
.vxl-reply-form textarea:focus {
  border-color: rgba(46, 107, 255, .46);
  background: #fff;
  box-shadow: 0 0 0 4px rgba(46, 107, 255, .10);
}

.vxl-grid-2 {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
}

.vxl-upload-box,
.vxl-access-panel {
  position: relative;
  padding: 24px;
  border-radius: 24px;
  border: 1px solid var(--vxl-border);
  background:
    radial-gradient(circle at 100% 0%, rgba(46,107,255,.08), transparent 28%),
    linear-gradient(180deg, #fff, #f9fafb);
  margin: 22px 0;
}

.vxl-upload-box {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 18px;
  align-items: center;
}

.vxl-upload-box strong,
.vxl-access-head strong { color: var(--vxl-ink); font-size: 15px; }
.vxl-upload-box p,
.vxl-access-head p { margin: 5px 0 0; color: var(--vxl-muted); font-size: 13px; line-height: 1.55; }

.vxl-file-trigger,
.vxl-primary-btn,
.vxl-secondary-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 9px;
  min-height: 50px;
  border-radius: 999px;
  padding: 0 22px;
  font-weight: 900;
  text-decoration: none !important;
  cursor: pointer;
  transition: transform .16s ease, box-shadow .16s ease, background .16s ease, border-color .16s ease;
  letter-spacing: -.01em;
}

.vxl-file-trigger,
.vxl-secondary-btn {
  background: #fff;
  color: #101828 !important;
  border: 1px solid var(--vxl-border);
  box-shadow: 0 12px 28px rgba(15, 23, 42, .07);
}

.vxl-primary-btn {
  border: 0;
  color: #fff;
  background: linear-gradient(135deg, #050914, #111827 52%, #27364f);
  box-shadow: 0 18px 38px rgba(15, 23, 42, .26);
}

.vxl-file-trigger:hover,
.vxl-primary-btn:hover,
.vxl-secondary-btn:hover { transform: translateY(-1px); }
.vxl-file-trigger:hover,
.vxl-secondary-btn:hover { border-color: var(--vxl-border-strong); box-shadow: 0 18px 40px rgba(15, 23, 42, .10); }
.vxl-file-trigger input { display: none; }

.vxl-file-list {
  grid-column: 1 / -1;
  display: flex;
  flex-wrap: wrap;
  gap: 9px;
}
.vxl-file-chip {
  display: inline-flex;
  align-items: center;
  padding: 9px 12px;
  border-radius: 999px;
  background: #eef4ff;
  color: #284b9b;
  font-size: 12px;
  font-weight: 800;
}

.vxl-access-head {
  display: flex;
  align-items: flex-start;
  gap: 13px;
  margin-bottom: 18px;
}
.vxl-lock-dot {
  display: inline-flex;
  width: 28px;
  height: 28px;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: rgba(18, 183, 106, .12);
  color: var(--vxl-success);
  font-size: 16px;
  line-height: 1;
}
.vxl-checkline {
  display: flex !important;
  align-items: center;
  gap: 11px;
  padding: 14px 15px;
  border-radius: 16px;
  background: rgba(18, 183, 106, .09);
  color: #05603a;
  font-size: 13px;
  font-weight: 800;
  border: 1px solid rgba(18,183,106,.18);
}
.vxl-checkline input { margin: 0; }

.vxl-alert {
  padding: 16px 18px;
  border-radius: 18px;
  margin-bottom: 18px;
  font-weight: 800;
  border: 1px solid transparent;
  box-shadow: var(--vxl-shadow-soft);
}
.vxl-alert-success { background: rgba(18, 183, 106, .10); border-color: rgba(18, 183, 106, .25); color: #05603a; }
.vxl-alert-error { background: rgba(240, 68, 56, .10); border-color: rgba(240, 68, 56, .25); color: #912018; }

.vxl-ticket-list { display: grid; gap: 14px; }
.vxl-ticket-card {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 18px;
  padding: 24px;
  border: 1px solid var(--vxl-border);
  border-radius: 24px;
  background: rgba(255,255,255,.94);
  box-shadow: var(--vxl-shadow-soft);
  text-decoration: none !important;
  color: var(--vxl-text) !important;
  transition: transform .16s ease, box-shadow .16s ease, border-color .16s ease;
}
.vxl-ticket-card:hover { transform: translateY(-2px); border-color: var(--vxl-border-strong); box-shadow: var(--vxl-shadow); }
.vxl-ticket-card h3 { margin: 7px 0; color: var(--vxl-ink); font-size: 19px; letter-spacing: -.025em; }
.vxl-ticket-card p { margin: 0; color: var(--vxl-muted); font-size: 13px; }

.vxl-status {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 999px;
  padding: 8px 12px;
  font-size: 11px;
  font-weight: 900;
  white-space: nowrap;
  letter-spacing: .01em;
}
.vxl-status-new,
.vxl-status-waiting_support { background: #eff8ff; color: #175cd3; }
.vxl-status-in_progress { background: #fff7ed; color: #c2410c; }
.vxl-status-waiting_customer { background: #fef3c7; color: #92400e; }
.vxl-status-resolved { background: #ecfdf3; color: #027a48; }
.vxl-status-closed { background: #f2f4f7; color: #344054; }

.vxl-back-link {
  display: inline-flex;
  margin-bottom: 14px;
  color: #344054 !important;
  font-weight: 900;
  text-decoration: none !important;
}
.vxl-back-link:hover { color: #0b1220 !important; }
.vxl-ticket-content { font-size: 15px; color: #344054; line-height: 1.75; }
.vxl-ticket-content p:first-child { margin-top: 0; }
.vxl-ticket-content p:last-child { margin-bottom: 0; }

.vxl-thread h3,
.vxl-attachments h3 { margin: 0 0 16px; color: var(--vxl-ink); font-size: 18px; letter-spacing: -.02em; }
.vxl-thread-item {
  padding: 18px;
  border: 1px solid var(--vxl-border);
  border-radius: 20px;
  margin-top: 12px;
  background: #fff;
}
.vxl-thread-admin { background: #f8fafc; border-color: rgba(46,107,255,.16); }
.vxl-thread-meta {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 9px;
  font-size: 12px;
  color: var(--vxl-muted);
}
.vxl-thread-meta strong { color: var(--vxl-ink); }

.vxl-attachment-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}
.vxl-attachment-grid a {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 11px 13px;
  border-radius: 15px;
  background: #f2f4f7;
  color: #344054 !important;
  font-weight: 900;
  text-decoration: none !important;
  font-size: 13px;
  border: 1px solid rgba(15,23,42,.06);
}
.vxl-attachment-grid a::before { content: "↗"; opacity: .65; }
.vxl-attachment-grid a:hover { background: #e9edf4; color: #101828 !important; }

.vxl-empty-state {
  text-align: center;
  padding: 48px 30px;
  background:
    radial-gradient(circle at top, rgba(46,107,255,.08), transparent 32%),
    #fff;
}
.vxl-empty-state strong { display: block; font-size: 21px; margin-bottom: 8px; color: var(--vxl-ink); }
.vxl-empty-state p { margin: 0; color: var(--vxl-muted); line-height: 1.55; }

@media (max-width: 860px) {
  .vxl-knowledge-strip { grid-template-columns: 1fr; }
}

@media (max-width: 760px) {
  .vxl-support-shell { padding: 0; }
  .vxl-support-hero,
  .vxl-dashboard-head,
  .vxl-ticket-detail-head,
  .vxl-ticket-card,
  .vxl-upload-box { grid-template-columns: 1fr; flex-direction: column; align-items: stretch; }
  .vxl-grid-2 { grid-template-columns: 1fr; }
  .vxl-support-form,
  .vxl-reply-form,
  .vxl-ticket-content,
  .vxl-thread,
  .vxl-attachments,
  .vxl-empty-state,
  .vxl-support-hero,
  .vxl-dashboard-head,
  .vxl-ticket-detail-head { padding: 22px; border-radius: 24px; }
  .vxl-hero-pill { justify-content: center; }
}

/* Secure auth portal */
.vxl-auth-shell { max-width: 1180px; }
.vxl-auth-hero {
  position: relative;
  overflow: hidden;
  display: flex;
  justify-content: space-between;
  gap: 26px;
  padding: clamp(30px, 4vw, 48px);
  margin-bottom: 20px;
  border-radius: 34px;
  background:
    radial-gradient(circle at 86% 8%, rgba(46,107,255,.22), transparent 32%),
    radial-gradient(circle at 0% 100%, rgba(18,183,106,.14), transparent 34%),
    linear-gradient(135deg, #060914 0%, #111827 58%, #24324f 100%);
  color: #fff;
  box-shadow: var(--vxl-shadow);
}
.vxl-auth-hero::after {
  content: "";
  position: absolute;
  inset: 18px;
  pointer-events: none;
  border-radius: 26px;
  border: 1px solid rgba(255,255,255,.12);
}
.vxl-auth-hero > * { position: relative; z-index: 1; }
.vxl-auth-hero .vxl-kicker { color: rgba(255,255,255,.72); }
.vxl-auth-hero h2 {
  margin: 10px 0 12px;
  color: #fff;
  font-size: clamp(32px, 4.6vw, 58px);
  line-height: .92;
  letter-spacing: -.065em;
  max-width: 780px;
}
.vxl-auth-hero p {
  margin: 0;
  max-width: 700px;
  color: rgba(255,255,255,.68);
  font-size: 15.5px;
  line-height: 1.65;
}
.vxl-auth-security-card {
  flex: 0 0 250px;
  display: grid;
  gap: 10px;
  align-self: stretch;
  padding: 18px;
  border-radius: 24px;
  border: 1px solid rgba(255,255,255,.14);
  background: rgba(255,255,255,.085);
  backdrop-filter: blur(16px);
}
.vxl-auth-security-card strong { color: #fff; font-size: 14px; margin-bottom: 3px; }
.vxl-auth-security-card span {
  display: flex;
  align-items: center;
  gap: 9px;
  color: rgba(255,255,255,.76);
  font-size: 12px;
  font-weight: 800;
}
.vxl-auth-security-card span::before {
  content: "";
  width: 8px;
  height: 8px;
  border-radius: 999px;
  background: var(--vxl-success);
  box-shadow: 0 0 0 5px rgba(18,183,106,.12);
}
.vxl-auth-grid {
  display: grid;
  grid-template-columns: minmax(0, .92fr) minmax(0, 1.08fr);
  gap: 20px;
  align-items: start;
}
.vxl-auth-card {
  position: relative;
  overflow: hidden;
  padding: clamp(24px, 3vw, 34px);
  border-radius: 30px;
  border: 1px solid var(--vxl-border);
  background:
    radial-gradient(circle at 100% 0%, rgba(46,107,255,.08), transparent 32%),
    rgba(255,255,255,.94);
  box-shadow: var(--vxl-shadow);
}
.vxl-auth-card::before {
  content: "";
  position: absolute;
  inset: 0 0 auto;
  height: 5px;
  background: linear-gradient(90deg, #111827, #2e6bff, #12b76a);
}
.vxl-auth-card-primary {
  background:
    radial-gradient(circle at 100% 0%, rgba(18,183,106,.10), transparent 32%),
    rgba(255,255,255,.96);
}
.vxl-auth-single {
  max-width: 620px;
  margin: 0 auto;
}
.vxl-auth-card-head {
  display: flex;
  gap: 14px;
  align-items: flex-start;
  margin-bottom: 22px;
}
.vxl-auth-card-head > span {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 42px;
  height: 42px;
  padding: 0 10px;
  border-radius: 15px;
  background: #111827;
  color: #fff;
  font-size: 11px;
  font-weight: 900;
  letter-spacing: .06em;
  text-transform: uppercase;
}
.vxl-auth-card h3 {
  margin: 0 0 7px;
  color: var(--vxl-ink);
  font-size: 24px;
  line-height: 1.05;
  letter-spacing: -.04em;
}
.vxl-auth-card p {
  margin: 0;
  color: var(--vxl-muted);
  font-size: 13.5px;
  line-height: 1.58;
}
.vxl-auth-form label {
  display: block;
  margin-bottom: 16px;
}
.vxl-auth-form label > span {
  display: block;
  margin-bottom: 8px;
  font-size: 12px;
  font-weight: 900;
  color: #344054;
}
.vxl-support-form input[type="email"],
.vxl-auth-form input[type="text"],
.vxl-auth-form input[type="email"],
.vxl-auth-form input[type="password"] {
  width: 100%;
  min-height: 52px;
  border: 1px solid var(--vxl-border);
  border-radius: 17px;
  background: #f8fafc;
  color: var(--vxl-text);
  padding: 14px 16px;
  outline: none;
  transition: border-color .18s ease, box-shadow .18s ease, background .18s ease;
  font: inherit;
  box-shadow: inset 0 1px 0 rgba(255,255,255,.82);
}
.vxl-auth-form input:focus,
.vxl-support-form input[type="email"]:focus {
  border-color: rgba(46,107,255,.46);
  background: #fff;
  box-shadow: 0 0 0 4px rgba(46,107,255,.10);
}
.vxl-auth-policy {
  padding: 13px 14px;
  border-radius: 16px;
  background: #f8fafc;
  border: 1px solid var(--vxl-border);
  color: var(--vxl-muted) !important;
  font-size: 12.5px !important;
  margin: 4px 0 16px !important;
}
.vxl-auth-link {
  display: inline-flex;
  margin-top: 14px;
  color: #344054;
  font-size: 13px;
  font-weight: 900;
  text-decoration: none;
}
.vxl-auth-link:hover { color: #111827; text-decoration: underline; }
.vxl-auth-full-btn { width: 100%; justify-content: center; }
.vxl-auth-remember { margin: 2px 0 16px !important; }
.vxl-auth-signed {
  padding: clamp(28px, 4vw, 42px);
  border-radius: 30px;
  border: 1px solid var(--vxl-border);
  background:
    radial-gradient(circle at 100% 0%, rgba(18,183,106,.10), transparent 32%),
    #fff;
  box-shadow: var(--vxl-shadow);
}
.vxl-auth-signed h2 {
  margin: 10px 0;
  color: var(--vxl-ink);
  font-size: clamp(30px, 4vw, 48px);
  line-height: .96;
  letter-spacing: -.055em;
}
.vxl-auth-signed p { margin: 0; color: var(--vxl-muted); line-height: 1.65; }
.vxl-hp-field {
  position: absolute !important;
  left: -9999px !important;
  width: 1px !important;
  height: 1px !important;
  opacity: 0 !important;
  pointer-events: none !important;
}

@media (max-width: 900px) {
  .vxl-auth-hero { flex-direction: column; }
  .vxl-auth-security-card { width: 100%; flex-basis: auto; }
  .vxl-auth-grid { grid-template-columns: 1fr; }
}
.vxl-auth-signed .vxl-secondary-btn { margin-top: 22px; }

/* 1.3.1 refinement layer */
.vxl-support-form,
.vxl-reply-form {
  overflow: hidden;
}

.vxl-support-form::before,
.vxl-reply-form::before {
  left: 0;
  right: 0;
  width: auto;
  max-width: 100%;
}

.vxl-support-form label.vxl-file-trigger,
.vxl-reply-form label.vxl-file-trigger {
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  align-self: center;
  min-width: 144px;
  height: 56px;
  min-height: 56px;
  margin: 0 !important;
  padding: 0 26px;
  text-align: center;
  line-height: 1;
  white-space: nowrap;
}

.vxl-support-form label.vxl-file-trigger input[type="file"],
.vxl-reply-form label.vxl-file-trigger input[type="file"] {
  display: none !important;
}

.vxl-upload-box {
  overflow: hidden;
  min-height: 128px;
}

.vxl-file-list:not(:empty) {
  padding-top: 4px;
}

.vxl-file-chip {
  gap: 7px;
  max-width: 100%;
}

.vxl-file-chip::before {
  content: "✓";
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 17px;
  height: 17px;
  border-radius: 999px;
  background: rgba(46,107,255,.12);
  font-size: 10px;
  flex: 0 0 auto;
}

.vxl-file-chip.vxl-file-chip-note {
  background: #fff7ed;
  color: #9a3412;
}

.vxl-access-panel {
  overflow: hidden;
  border-color: rgba(46, 107, 255, .14);
  background:
    radial-gradient(circle at 98% 4%, rgba(46, 107, 255, .11), transparent 30%),
    radial-gradient(circle at 0% 100%, rgba(18, 183, 106, .08), transparent 30%),
    linear-gradient(180deg, #ffffff 0%, #f8fafc 100%);
  box-shadow: 0 18px 50px rgba(15, 23, 42, .055);
}

.vxl-access-head {
  align-items: center;
  padding-bottom: 18px;
  border-bottom: 1px solid rgba(15, 23, 42, .07);
}

.vxl-lock-dot {
  width: 42px;
  height: 42px;
  flex: 0 0 42px;
  border-radius: 16px;
  background: linear-gradient(135deg, #111827, #24324f);
  color: #fff;
  font-size: 17px;
  font-weight: 900;
  box-shadow: 0 14px 30px rgba(15, 23, 42, .18);
}

.vxl-access-title-row {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.vxl-access-title-row em {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 24px;
  padding: 0 10px;
  border-radius: 999px;
  background: #eef4ff;
  color: #284b9b;
  font-size: 10px;
  font-style: normal;
  font-weight: 900;
  letter-spacing: .08em;
  text-transform: uppercase;
}

.vxl-access-disclaimer {
  margin: -4px 0 18px;
  padding: 13px 14px;
  border: 1px solid rgba(46, 107, 255, .12);
  border-radius: 16px;
  background: rgba(46, 107, 255, .045);
  color: #475467;
  font-size: 12.5px;
  line-height: 1.55;
  font-weight: 750;
}

.vxl-access-panel .vxl-checkline {
  align-items: flex-start;
  background: #ffffff;
  color: #475467;
  border: 1px dashed rgba(15, 23, 42, .18);
  font-weight: 750;
}

.vxl-access-panel .vxl-checkline input {
  width: 18px;
  height: 18px;
  margin-top: 1px;
  flex: 0 0 auto;
  accent-color: #111827;
}

.vxl-submit-row {
  display: flex;
  align-items: center;
  gap: 14px;
  flex-wrap: wrap;
  margin-top: 8px;
}

.vxl-submit-status {
  display: none;
  align-items: center;
  gap: 9px;
  min-height: 44px;
  padding: 10px 14px;
  border-radius: 999px;
  background: #f8fafc;
  border: 1px solid var(--vxl-border);
  color: #475467;
  font-size: 12.5px;
  font-weight: 850;
}

.vxl-submit-status::before {
  content: "";
  width: 16px;
  height: 16px;
  border-radius: 999px;
  border: 2px solid rgba(46, 107, 255, .22);
  border-top-color: #2e6bff;
  animation: vxl-spin .8s linear infinite;
}

.vxl-support-form.vxl-is-submitting .vxl-submit-status,
.vxl-reply-form.vxl-is-submitting .vxl-submit-status {
  display: inline-flex;
}

.vxl-support-form.vxl-is-submitting .vxl-primary-btn,
.vxl-reply-form.vxl-is-submitting .vxl-primary-btn {
  cursor: progress;
  opacity: .88;
  pointer-events: none;
}

.vxl-support-form.vxl-is-submitting .vxl-primary-btn::before,
.vxl-reply-form.vxl-is-submitting .vxl-primary-btn::before {
  content: "";
  width: 16px;
  height: 16px;
  border-radius: 999px;
  border: 2px solid rgba(255,255,255,.35);
  border-top-color: #fff;
  animation: vxl-spin .8s linear infinite;
}

@keyframes vxl-spin {
  to { transform: rotate(360deg); }
}

@media (max-width: 760px) {
  .vxl-support-form label.vxl-file-trigger,
  .vxl-submit-row .vxl-primary-btn,
  .vxl-submit-status {
    width: 100%;
  }

  .vxl-submit-status {
    justify-content: center;
    border-radius: 18px;
    text-align: center;
  }
}


/* 1.3.3 customer portal polish */
.vxl-auth-hero {
  display: block;
}

.vxl-auth-hero::before {
  content: "";
  position: absolute;
  right: -90px;
  top: -90px;
  width: 260px;
  height: 260px;
  border-radius: 999px;
  background: rgba(46,107,255,.18);
  filter: blur(8px);
}

.vxl-auth-hero p {
  max-width: 760px;
}

.vxl-auth-security-card {
  display: none !important;
}

.vxl-auth-form label.vxl-auth-remember {
  display: inline-flex !important;
  width: auto;
  max-width: 100%;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  margin: 2px 0 18px !important;
  border-radius: 999px;
  border: 1px solid rgba(15, 23, 42, .10);
  background: rgba(255,255,255,.86);
  color: #475467;
  box-shadow: 0 12px 28px rgba(15, 23, 42, .05);
}

.vxl-auth-form label.vxl-auth-remember > span {
  margin: 0;
  color: #344054;
  font-size: 13px;
  font-weight: 850;
  line-height: 1.2;
}

.vxl-auth-remember input[type="checkbox"] {
  appearance: none;
  -webkit-appearance: none;
  width: 20px;
  height: 20px;
  flex: 0 0 20px;
  margin: 0;
  border: 1.5px solid rgba(15, 23, 42, .22);
  border-radius: 7px;
  background: #fff;
  box-shadow: inset 0 1px 0 rgba(255,255,255,.9);
  cursor: pointer;
  transition: background .18s ease, border-color .18s ease, box-shadow .18s ease;
}

.vxl-auth-remember input[type="checkbox"]:checked {
  border-color: #111827;
  background: #111827;
  box-shadow: inset 0 0 0 4px #111827;
}

.vxl-auth-remember input[type="checkbox"]:checked::after {
  content: "";
  display: block;
  width: 10px;
  height: 6px;
  margin: 5px auto 0;
  border-left: 2px solid #fff;
  border-bottom: 2px solid #fff;
  transform: rotate(-45deg);
}

.vxl-password-field {
  position: relative;
  display: block;
  width: 100%;
}

.vxl-password-field input {
  padding-right: 86px !important;
}

.vxl-password-toggle {
  position: absolute;
  right: 9px;
  top: 50%;
  transform: translateY(-50%);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 62px;
  height: 36px;
  padding: 0 14px;
  border: 1px solid rgba(15, 23, 42, .10);
  border-radius: 999px;
  background: #fff;
  color: #344054;
  font-size: 12px;
  font-weight: 900;
  line-height: 1;
  cursor: pointer;
  box-shadow: 0 8px 20px rgba(15, 23, 42, .06);
  transition: border-color .18s ease, color .18s ease, box-shadow .18s ease;
}

.vxl-password-toggle:hover {
  border-color: rgba(46, 107, 255, .32);
  color: #111827;
  box-shadow: 0 10px 24px rgba(15, 23, 42, .09);
}

.vxl-password-toggle:focus-visible {
  outline: none;
  box-shadow: 0 0 0 4px rgba(46, 107, 255, .12);
}

.vxl-support-form,
.vxl-reply-form,
.vxl-auth-card {
  overflow: hidden;
}

.vxl-support-form::before,
.vxl-reply-form::before,
.vxl-auth-card::before {
  left: 22px !important;
  right: 22px !important;
  top: 0 !important;
  width: auto !important;
  max-width: none !important;
  height: 5px;
  border-radius: 0 0 999px 999px;
}

@media (max-width: 760px) {
  .vxl-support-form::before,
  .vxl-reply-form::before,
  .vxl-auth-card::before {
    left: 16px !important;
    right: 16px !important;
  }
}


/* 1.3.4 ticket update attachments and accent containment */
.vxl-support-form,
.vxl-reply-form,
.vxl-auth-card {
  isolation: isolate;
  overflow: hidden !important;
}

.vxl-support-form::before,
.vxl-reply-form::before,
.vxl-auth-card::before {
  left: 24px !important;
  right: 24px !important;
  width: auto !important;
  max-width: calc(100% - 48px) !important;
  transform: none !important;
  box-sizing: border-box;
  border-radius: 0 0 999px 999px !important;
}

.vxl-reply-upload-box {
  margin: 4px 0 18px;
  min-height: 112px;
}

.vxl-reply-upload-box strong {
  font-size: 14px;
}

.vxl-reply-form textarea::placeholder {
  color: #98a2b3;
}

.vxl-reply-form .vxl-submit-row {
  margin-top: 4px;
}

@media (max-width: 760px) {
  .vxl-support-form::before,
  .vxl-reply-form::before,
  .vxl-auth-card::before {
    left: 16px !important;
    right: 16px !important;
    max-width: calc(100% - 32px) !important;
  }

  .vxl-support-form label.vxl-file-trigger,
  .vxl-reply-form label.vxl-file-trigger {
    width: 100%;
  }
}